Prompt the user for the recovery key ID indicated in the BitLocker password input window, and compare it with the ID in the Recovery key ID field.In the window that opens, select the Access to a BitLocker-protected system drive tab.In the context menu, select Grant access in offline mode.On the Devices tab, select the computer of the user requesting access to encrypted data and right-click to open the context menu.In the workspace, select the Devices tab.In the Managed devices folder in the Administration Console tree, open the folder with the name of the administration group to which the relevant client computers belong.Open the Kaspersky Security Center Administration Console.
How to view the recovery key for a system drive encrypted by BitLocker in the Administration Console (MMC) To start the recovery procedure, the user needs to press the Esc key at the pre-boot authentication stage. Restoring access to a hard drive encrypted by BitLocker